Recent content by HunterC

So final update, yes the wire colours indeed do not match from component to wire harness. My grill has red auger wires, but the red wire is for igniter. My auger was on the igniter circuit so this why it only kicked on during start up and 165 degrees as it was trying to re ignite. Re pinned the...

That's one thing I never understood. "Original owner" thing. You build a product, it doesn't matter how many owners it has, if it has 6 year warranty it should have 6 year warranty. But anyways yes they did help, while it did take multiple attempts with different wording I finally got an answer...

I finally received some decent insight from customer service. Had to talk to 3 different people to get a decent answer besides blaming my pellet quality. I originally asked for a wirring diagram and didn't get one so I matched the colours (straight forward right ? Red to red blue to blue...

How would I check to see if it's bad ? The controller is showing steady temps that are within 5-10 degrees of another thermometer I used. And if your at 200 and turn the heat up to 350/400 it should start trying to reach that new temp but it won't. It will stay at whatever temp it's at until it...

this is what the chart looked like all day for a 5 hour cook, this was screenshotted halfway through, it feeds at 165, goes tot arget, then slowly burns down until its out of pellets, then falls to 165 again and feeds again

like i said in the post each component works, just the controller isnt telling the auger to turn on until its way to late, it will only run the auger at 165f. it will do its regular fire up sequence and once its lit and gets to temp it wont run the auger again until 165f whether its set to 200...

bought a used rt-700 that is in great shape, had some wiring damage so i repaired that. I went to do my first cook today and found it will fire up normal but will only turn the auger on to feed pellets at 165F no matter what the target temp is. constant flame outs, it will burn the pot empty...