Any idea on turnaround on Rec Teq small part shipments now?
Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
That sounds beyond unusual.3 weeks and counting on shipment of igniter rod. Called Rec Teq and received no help. Frustrated
Opened ticket 12/5, ship notification 12/18. Delivered 12/20. I'm not doing too much better than you. Luckily the deep freeze hasn't begun yet - so it won't be so bad changing it out this weekend.3 weeks and counting on shipment of igniter rod. Called Rec Teq and received no help. Frustrated
The new and improved RTOpened ticket 12/5, ship notification 12/18. Delivered 12/20. I'm not doing too much better than you. Luckily the deep freeze hasn't begun yet - so it won't be so bad changing it out this weekend.
Just keep calling until you get someone competent. I went thru 4 CSRs before it got shipped.